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by
Molly Brown
Introduction
Career advancement in both
the academic and the professional arenas may well depend upon your ability
to communicate to a variety or audiences. For example, you may be asked
to present lab reports, technical briefs, or training instructions. You
can make the large task of constructing and delivering an oral presentation
more manageable if you divide the assignment into small goals and then
approach the overall task methodically.
Being systematic in your preparation
for a talk helps with anxiety. Nearly everyone is nervous when speaking
before a group, and thus audiences are generally sympathetic. Luckily,
most of the symptoms of nervousness that plague the speaker remain hidden
to the audience. Nervous tension also allows speakers to deliver a charged
rather than a flat performance. So relax and enjoy helping your audience
understand the technical information you can deliver. You can use these
instructions as a guideline to help you both organize the material and
structure your presentation to meet your audience's informational needs.
This handout helps you:
Know
Your Task and Audience
When you first begin this
project, make certain you can clearly explain what you are attempting to
accomplish and for whom. You can think about your task in these ways:
-
Identify the topic of your presentation
in a complete sentence that explains the significance of this subject to
the listeners.
-
Specify the kinds and amount
of information that you must convey to the audience.
-
Identify many key points that
you want the audience to understand.
-
List the important questions
that you want to answer in your presentation.
In addition , you will need to
carefully assess the knowledge, expectations, and values your audience
brings to the exchange. It is only when the audience's needs are genuinely
acknowledged by the speaker that effective communication can take place.
Determine the nature of the
background information that the audience brings to your subject by listing
key terms and concepts that you can reasonably assume they understand.
Describe what the audience
needs to learn from you about the specific topic and focus upon these items
as controlling concepts for your presentation.
Identify the significant values
that the audience brings to the presentation. Ask yourself:
-
What are the notable characteristics
of this audience? Curious? Inhibited? Cautious? Eager? Expert? Novice?
-
Does this audience respect a
formal or informal style?
-
Does this audience value simplicity
or complexity?
-
Would this audience respond more
favorably to traditional or innovative approaches?
-
Is this audience participating
voluntarily or by external request?
All of the ideas about your task
and audience need to be shaped with the time and space constraints you
face.
Shape
Your Presentation
Consider the location, size,
and spatial arrangement of the presentation area, as well as the length
of time associated for the speech when you begin to envision your presentation.
Match the length of time for
the presentation with the focus of your topic.
Identify key physical characteristics
of the space, including size, seating arrangement, lighting, etc.
These physical constraints
play into how you decide to organize your presentation. An accomplished
speaker should fully understand his/her subject. And one very useful method
for this is to organize your material as if you had to explain it to another
person.
-
Classifications - organizes information
into groups that share common characteristics
-
Partition or spatial divisions
- organizes information into major components and their minor sub-components.
-
Segmentation - explains the relationship
of events over time
-
Comparison - attempts to present
one item in the terms of another
-
Cause and effect - describes
and persuades by means of identifying causal relationships
-
Problem and solution - organizes
material in response to a dilemma
-
Experimentation - organizes the
information given, the purpose, aim, materials, procedures, results, and
discussion in that order
Provide an illustrative example
for each main point and explain the relationship of the example to the
point it supports.
Use a variety of different
kinds of support or proof for your statements, such as facts, statistics,
examples, comparisons, testimonies (an eye witness account or a direct
quotation), narrative (a story). This way you reach and persuade various
members of your audience.
Repeat key concepts/points
by expressing one idea in several different ways, thereby reinforcing important
points.
So, for example, the problem-solution
framework might be appropriate for a speech on waste management. You could
structure the presentation as a series of key dilemmas, each one followed
by a number of possible responses, the first being the ineffective response,
and the second the better choice. Each time a problem is introduced, the
listener could begin to anticipate a range of possible solutions and thereby
become more receptive to the information that follows. With a stellar organization
your presentation also needs a frame to introduce and conclude it.
Frame
Your Presentation
The Introduction
With an attention-grabbing
introduction, you can establish a framing device for the entire presentation.
You may find it more efficient to construct the introduction after the
body of the speech has been developed. Then you can clearly see the nature
of the technical material that must be introduced to the audience so that
you attract their interest and meet their informational needs. The introduction
must draw the audience's attention, identify your topic, and create expectations
in the audience that you will satisfy in the course of the presentation.
Immediately gain the audience's
attention by connecting their needs/values/knowledge to the topic of the
speech. Maybe by including:
-
an interesting fact, statistic,
anecdote, etc.
-
an appeal to a common ground
of understanding or experience between audience and speaker
-
a narrative or story to draw
the audience into your domain
-
an overview of your speech to
provide audience with a rational framework
Create expectations in your audience
that you will fulfill in the course of the presentation.
-
create and repeat an organizational
structure or pattern
-
acknowledge and then answer questions
you know the audience will broach
-
introduce and then reference
key terms throughout the course of the presentation
-
offer periodic overviews and
then periodic summaries of material
Your introduction will be half
of the framing devices needed; the other half is the conclusion.
The Conclusion
An effective conclusion seems
to develop naturally from the structure and content of the preceding material.
A conclusion isn't simply a rewording of the introduction; the conclusion
is a separate and distinct part of your presentation and as such presents
particular challenges for you to meet. In it, you need to:
-
identify for the audience the
most important point of the presentation
-
connect with the framing context
that you introduced in the beginning
-
reaffirm the connection between
the audience and the material presented
Match the tone of the final remarks
to what you perceive is the audience's primary need. You might offer
-
a summary of key points and/or
sections of the presentation
-
a personal anecdote
-
a restatement of the problem
and a brief summary of the solution
-
a resolution of the shocking
statistic
-
an answer to a significant question
Even with an organization and
frame, you still need to polish your work with visuals and practice.
Select
Visuals
Since most people rely heavily
upon visual information cues, you can assist your audience by incorporating
visual aids into your presentation. These help you to emphasize key points
your audience will understand and remember. Choose these sparingly, otherwise
they could become distracting.
Identify the purpose of your
visual aid
-
to clarify a key point
-
to provide an illustrative example
-
to model
-
to summarize
-
to entertain while informing
Select types of visual aids well
matched to the needs of your audience with respect to specific portions
of your presentation.
-
table - good for presenting groups
of detailed facts
-
bar graph - can represent numerical
qualities
-
line graph - shows how one quantify
changes as a function of change in another quantity
-
pie graph - effective for depicting
the composition of a whole
-
diagram - similar to a drawing
but relies upon symbols
-
flow chart - means of representing
successions of events
-
organizational chart - usually
depicts hierarchical arrangement
Select presentation vehicles
(and make sure they're working) based upon the audience's seating arrangement.
-
overhead
-
easel or chalkboard
-
hand-out
-
slides
-
model
-
computer screen
Critique your visual aid from
the perspective of the audience's needs.
-
Is it large enough to be easily
seen or is it too small and detailed?
-
Is the contrast/color effective
or distracting?
-
Does it clarify a difficult concept
or introduce confusion?
-
Is the visual aid necessary or
superfluous?
Remember
to Practice
You can meet the needs of
your audience best by personally connecting with them, and by practicing
your presentation. You need to
-
Maintain eye contact with the
audience.
-
Use natural hand gestures.
-
Keep body movement quiet and
natural.
-
Maintain appropriate voice volume.
-
Avoid wearing distracting clothing
or accessories.
-
Maintain a constant rate of speech.
If possible, practice your presentation
in the very place you'll deliver it. Use you visuals when you practice
so they integrate well into your talk. Finally, don't feel you have to
memorize the entire piece. In many cases you will be able to use memory
prompts such as note cards or an outline. Most people find the more they
practice, the more at ease they feel when they give their presentation.
Works Cited
Galke, Sue. 101 Ways to
Captivate a Business Audience, New York: Anacom, 1997.
Morrisey, George L., etal.
Loud
and Clear. Reading, MA: Addison-Wesley, 1997.
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